We ship on a limited basis to Canada.  Please email us regarding the availability of Canadian shipping for the specific item you are looking at.  We cannot ship our memorial trees, cremation jewelry or any garden stone products at this time.
For any allowable Canadian Shipments, we have made efforts to make shipping there simple and affordable.   When you purchase a product from The Comfort Company, you will pay for the product cost and actual shipping costs at the time of your purchase.  HOWEVER, you will also be responsible for any additional brokerage fees as well as any applicabel duties and/or taxes at the time of delivery. 


1. Goods valued at C$20 or less are exempt from taxes.
2. Above C$20 please see chart below.  (While the information below is assumed to be true, we recommend contacting Canada Revenue to verify the tax rates.  Their number is: 519-925-4705)


Brokerage Charges must be paid to UPS at the time of delivery OR Prepaid.  Brokerage fees are as follows: 

Goods valued at C$20 or less are exempt from brokerage charges.

Goods valued at C$20 to C$200 have a flat C$10 brokerage charge.

Goods valued at C$200 to C350 will have a brokerage charge of $42.95
Goods valued at C$350 to C500 will have a brokerage charge of $48.25  
Goods valued at C$500 to C750 will have a brokerage charge of $54.85

How to pre-pay. (We HIGHLY recommend this method)

To make it easier, The Comfort Company has worked with UPS to pre-pay any fees over the phone at:

 1-800-263-8125 option # 3  You must have the UPS tracking number we provide you upon shipment to pre-pay.

Pre-Paid packages are not delayed.  If you choose not to pre-pay, Customs will hold the package until it is paid.

Remember: You have paid TheComfortCompany.net for the actual product and the shipping.  You need to pay UPS for any Applicable Taxes and Brokerage Charges.