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Renee,
            I just wanted to thank-you again. I just can't believe what you did for me.  I received a call today from my sister and brother-in-law thanking me for the lovely gift I send. They told me how lovely it was wrapped and the card that was enclosed and how beautiful the angel was and how special it was to them! I was in shock because I couldn't believe it arrived so fast!  That was a miracle in itself. I don't know how you did it but, the fact is you did!  I've been in retail all my life and this has been the best experience I have personally had in a very long time!  I  was hesitant to use the internet but, you made it a pleasureable experience even after my mistakes with the addresses. I will defintely recommend your company to everyone I know!!!
Thank-you again!!
Sincerely,  S Mercier 


Hi Renee - Just to let you know we found your new website. Also saw the article that mentioned The Comfort Company in March Giftware News. Your website looks great and the products are very special. You have put together a beautiful collection that I am sure are truly a comfort to many many people. Being a "comforter" is such a wonderful gift and you obviously have it. Thanks for letting Design Visions be a part of your calling. Talk to you soon -
Joanne

 


 

Renee,

Thank you very much!!!! I work for a company that prides and grows on Fanatical Support.  You and your company definitely have the same values as my company!!!

Thanks, Tina

 


 

Thank you so very much, you don't even know what that means to me. You went above and beyond what other companies would do. I am greatful for your assistance. I know when my friend gets this she will have some hope. I didn't want to send flowers or a plant. I wanted something personal, something she can hold onto forever.  She lost her baby boy to SIDS on Tuesday morning at five months old, and the worst thing was that she wasn't there with him. Please keep her and everyone that uses your service in your thoughts because they are and you are good people. She is struggling right now and I am lost for words of comfort. And I just got lucky and ran acrossed your website. I will kept you in mind when times come for comfort.
  
Thank You for your kindness,
Lisa Snyder

 


 

Thank you very much.  You are a Godsend.  Now I know why you are one of Oprah's picks!  You truly have quick response and excellent customer service.  I appreciate you getting back to me so quickly.  You've made me a happy customer who will gladly recommend for website and company for their needs.
 
Thanks again, have a nice time at your gift convention,
Lisa Marie Ruiz

 


 

Thank you so much for the expedient service...what great customer service.  I will be sure to shop with you some more, I wasnt sure how well internet shopping was going to be, however your company is great.  Thank You, Debbie DiVello

 

 


 

 You guys did AWESOME for me - anytime you need a reference - send them my way!!!   Thank you, again & again...   Char.   Renee, just read up on you & how you started this company...   You do good work for GOD...   HE does love us all BEST thru others... Amen.

 

 


 

Renee -
I just wanted to THANK YOU again for all your help with my order.  The stone arrived today, and you are so right - I'm very happy with it.  The letter sizing turned out perfect.  I have to say, I've never dealt with a company as caring and thoughtful as your company.  And to think, I found you by chance on the internet!  Thank you again for your concern.  I'm hope my friends are as happy with it as a rememberance of their son, as I am.
 
Sincerely,
Kim Suiter

 


 

Renee,

I just had a chance to see the bench that was shipped and I absolutely love it!!  It brought my stepmom to tears as she did not know I was having it shipped to her.  It will be a wonderful way to remember my dad and a place in our garden where we can sit and reflect on his life and all the joy that he brought to so many peoples lives.

Have a wonderful day!

Jenna Morris

 


 

Dear Renee,
     I just want to say thank you for the wonderful service. The two orders I placed on Tues. were received on Thursday. Both parties had nothing but praise for the items. My friend said the serenity angel is beautiful and her mother loved the first year of grieving package! I just ordered another serenity angel. Keep up the great work and I'll be sure to spread the news of your lovely website. Sincerely, Margaret Muscatello
 


 
Wow -- speedy response!!  Thank you so much... I am a new, but already loyal, customer.  Your products, packaging and service(s) have been idealThank you again! -Donna Rolla

 


 

I just received my order and would like to let you know that I appreciate the fast shipment. The bench was larger than I thought it would be. It is very nice and perfect for what we were looking for. I would greatly recommend doing business with you.

Thank You.

 

 


 

WOW talk about " LIGHTENING FAST SHIPPING ">... you shipped within less than 12 hours of my ordering?...thank you so much...looking forward to doing business with you again and definetly will be recommending you to all...and what unique inspirational items you have...can't wait to recieve it...thanks again so so much....Jeanette

 


 

Renee,

I just wanted to let you know that the Foundations angel bereavement figurine arrived safe and sound and with perfect timing.  I was able to create the gift basket for my boyfriend's aunt and uncle and present it to them yesterday.  Even though they couldn't open the basket in front of all present and were still in a state of shock and grief from their son's death and memorial service earlier in the day, they were very touched.  The angel figurine is just beautiful and almost magical.

Attached is the link to my gift shop so you can see how it all turned out.

Without your assistance in overnighting the angel to me, this gift basket would not have been possible.  Again, I am so grateful to have found you and your shop online.  I am sure I will be ordering from you again.

Warm regards,

- Jean

 

 


 

I want to thank you for creating this website.  This truly is a comforting place to anyone grieving.  I gave my mother the reunion heart ring holder to hold my daddy's wedding ring.  It is so beautiful.  She cried when she read it & saw it and told me it was the best thing I could ever have bought her for her 89th birthday.  My dad has been gone for 4 years and we miss him dearly.  I was very fortunate to have 2 of the most wonderful people in the world as my parents.  When my mother passes, I will wear it, with BOTH of their rings on it, until I get to see them both together again.  Thank you from the bottom of my heart for these precious gifts you give to us. 

Gina Falcone McCaw


 


 

To whom it may concern,
 
My name is David Courtade and I just recently placed an order from you this past week. I thought you would be interested to know how well your efficiency worked out. The stone I ordered was for a family who is suffering a tragic loss. Well, one of the people lives here in Texas and his Mother came to visit yesterday. I was hoping to have the stone by yesterday for them but thought that that probably was not going to happen. I figured we would get it after the mother left. The amazing thing is that the stone arrived yesterday and got here a short while before this person returned with his Mother from the airport. We were able to present it to them while they were together and it reallly meant a lot to them. So thank you so much for being so efficient and making a difference. And the stone is beautiful. I really appreciate it.
 
sincerely,
 
David Courtade 


 

Hello Renee!

I just wanted to thank you again for your incredible service and kindness!  I have never had such personal attention and it was so greatly appreciated!
I think we made the right choice and I am happy about that!  :)

I will indeed recommend your company to anybody and everybody!

Thanks again!

Most sincerely,
Shelly Buckner

 


I just ordered a bracelet from your company and am VERY satisfied with the product. I am sure that my sister who lost her baby at 4 months is going to love her new bracelet! Thank you!

 

Melissa


 

Hello Comfort Company!

I am writing to thank you for such outstanding service.  As a busy career woman living 2,000 miles from family & old friends, I find it hard to convey my feelings adequately when some tragedy befalls them.  In this case, my best friend's niece (12 years old) was killed in a car accident where the child's grandmother was driving drunk.  Her family, as you can imagine, is in turmoil and great pain.  Not only did your company provide me a chance to show my sympathy long-distance, I was astounded by the incredible response I received when I sent an e-mail requesting that I pay by telephone rather than by the Internet.  The founder of the company actually contacted me in person to handle the transaction!  Bravo, and I am sure I will be impressed again when I hear the family's response to my choice of an environmentally responsible gift.  I look forward to doing business often with your company in the future.

Sincerely,
LeAnn Skrzynski
Environmental Program
Kaibab Paiute Tribe
Renee:



Hello!  I received the bracelets and they are exactly what I wanted.  They are beautiful.  I appreciate all the effort and thoughtfulness you put into
making them and trying to get them shipped!   

Kind regards,

diana

 

I just wanted to e-mail you and say thank you so much for the beautiful bracelet you made in memory of my grandmother.  It will be a great way
for me to remember her.

Thanks again

Mary Swihart


 

Your Personal touch and care will be what keeps you in Business.  Seems so rare these days. My Niece lost her one and a half year old son in a drowning accident. I was looking for a gift basket because I knew everyone else would be doing flowers. I found your site through google.com. I told my Sister and she cried when she heard what I was sending. Thanks for being there and offering a unique gift Idea.
Christopher Kaberlein
 

I just ordered a bracelet from your company and am VERY satisfied with the product. I am sure that my sister who lost her baby at 4 months is going to love her new bracelet!  Thank you!!!

Melissa

Dear Renee,
  We received the bracelets today. They are beautiful! You did a great job. They are such nice quality. We love them! Thank you very much!
Carolyn

My girlfriend has received her stone and is so pleased.  Just wanted to let you know how much it means to me to have been able to comfort her in a tragic loss with such a special memorial.  She lost a baby at 21 weeks gestation and has the cremation remains in an urn in her house.  With no gravestone, she has felt a bit at a loss of where to physically be when she grieves.  She has places the personalized stone at the base of a tree that she planted to remember her daughter and says it has been so healing for her.  Thank you for all your help in getting the order straightened out and the kind words you provided along the way.

Christina Luebbert

Jefferson City, MO
BabyCenter Mom

 just wanted to let you know what a unique idea this is!  I had sent a red maple to a friend two weeks ago when her father passed away.  She raved about it.  She and her family love it and planted it right away.  She said she hoped I didn't mind, but she would be sending memorial trees from now on.

Your website is lovely and filled with very unique items.  I wish you continued success and will be telling people about your website!

Sincerely,
Sharon Lundquist

Just wanted you to know, I sent a memorial tree with a poem I had written to a friend of mine.  She just called and thanked me for the gift, and went on and on about the tree.  People get so many flowers and houseplants at the time of a loved one's loss and this is something that is totally different, but shows sympathy and concern at the same time.  Thanks!

I just wanted to e-mail you and say thank you so much for the beautiful bracelet you made in memory of my grandmother.  It will be a great way
for me to remember her.

Thanks again

Mary Swihart

Thank you so much for the prompt follow-up! I was so happy to find your company on the web.  What an absoluet pleasant surprise to find the people who work there even nicer than the products!

Have a great day. I look forward to doing business with you and recommending you to my friends!

Lori Sletta

Hi Renee,
Thank you so much for your kind response and for your concern.  Yesterday, a week ago was his last day on earth....so sad.  Somehow even though this is just email, it's almost like I could reach out and give you a hug :) Somehow because of you my order really seems to have come from the heart, not just on a piece of paper.   I hope my friend finds some comfort with  receiving the pillow, and knows I'm thinking about her.  Hopefully the
pillow will arrive before Hurricane Isabel does! 

Sincerely,
Mary Ann

One week from today will be four months since my beautiful 38 year old husband Tim passed away very suddenly. The morning after my 40th surprise party, and the day before my actual birthday, nothing has really comforted me, except maybe spending time with his 10 year old daughter.
I was touched however, by the personalized thank you card I received from Renee with my order that arrived in one day! I purchased multiple Christmas poem ornaments to give to family and friends. The gut wrenching crying the poem evoked made me feel better for a minute.
I'm sure I will purchase something from you again.
Sincerely,
Roberta Kargol.

I received this e-mail simultaneously with Julie's, thanking us for the nice tree that arrived yesterday - she said it is beautiful and it came neatly packaged.  Thank you!  I will definitely use your services again!
 
Kristin

Hi Renee!
My friend called me crying late yesterday evening.  It had arrived.  She absolutely loves it.  You have been so kind to me and very caring about the
delivery.  I greatly appreciate it. My grandmother passed away in September.  I never really thought out of the box, so to speak, as far as condolence gifts until that time.  When I came across your website it was such a blessing.  I am planning on ordering several of your ornaments for Christmas gifts this year in honor of her. You see we are a very close knit family and this Christmas will be very difficult without her.  Thank You for all you do!
Kim

Thank you very much!  I am very impressed with your website and options to the traditional gifts of flowers.  I am so thankful to you for your compassion as well.  Keep up the good work.  I will use you again, if and when the time comes.

Thanks again,
Tami Bippus

Renee,

You have absolutely NO IDEA how much your personal attention means to me and Benjamin's Mom on your special attention.  You have won me over as a HUGELY satisfied customer simply because you've demonstrated how much you care.  THANK YOU, THANK YOU, THANK YOU.

 


 

Renee,

Dealing with you on this matter has been nothing short of wonderful! I will make sure that all my family and friends know about your company, and I hope
to use it again in the future to bring some comfort to others!

The stones I ordered are for my 2 sisters...we lost our mom a year ago Dec 19. She was buried on Christmas Eve.  She, as well as my sisters, were avid
gardeners, and I thought that the memorial stones would be a nice (but not morbid!) way for them to remember her.

Best wishes for your happiness this holiday season!

Rosalyn Fisher

 


 

thank you very much, Renee. I know she will like this gift and it will help her in the rough times ahead as she adjusts to her loss.  I am glad I found your site!! I so totally appreciate the personal service you offer-- unlike all the other internet sites that just see you as an invoice numer. Your site is TOPS! Thanks!!
Shelly

I have received my 2003 Ornaments and they have exceeded my expectations.  Thank you so much for the beautiful piece.  Happy Holidays.  Jan Goldsworthy

I just wanted to drop a short note to tell you we received our order yesterday and I was very impressed.  We plan to give it to some dear friends of ours who lost their son, who was a peer mentor to my son at St. Charles East H.S.  He is missed by us all.  It is very difficult to find something appropriate to give them.  Even tho it's been a year and a half, the pain does not go away and in many ways has become harder.  Thanks for providing a truly wonderful gift for them.  Happy Holidays!

Renee,

I received the package on time and my sisters loved the gifts!  They actually cried!  Thank you for such a wonderful idea at such a difficult time!  Thank you for going above and beyond to help me get the packages for the holidays.  All the best to you in the new year.  

Sincerely, Lisamarie


 

Hi Renee,
 
We are totally overwhelmed by your excellent service.  I'll have to find a place to post a "happy customer" letter online for all to see!  :) Thank you once again, and I'll leave everything in your most capable hands.
 
All the best,
 
Robin
 
Renee'

I just wanted to tell you how touched my niece was by the "Father" garden rock that I ordered and sent to her after the death of her father.  She said
that her mom liked it so much, that she called your company to order one for each of her brothers.

Thanks for working with me via email and the phone until we found something that I liked.  You were a great help and very patient with me.  It was a
pleasure doing business with you.

Thanks again.

Lisa Jarosinski

I received my stone from your company yesterday and just wanted to let you know how pleased I am with it.  The stone is beautiful and the engraving
turned out great!

Thank you so much!

Esther
 

Renee:
 
I saw Denise on Wednesday, a day after she received the bracelet...  She LOVES it!!!  She hasn't taken it off since she got it... she said that it fit perfectly, and fits her personality perfectly...  She told me that when she looks at it, she thinks of Connor first and then me...  I'm so happy that you were able to customize it to fit her!!!  I had one question though, was the silver hot-foiled stamped card enclosed with the bracelet?  She never said anything about it, but it may have slipped her mind..  But everything was beautiful!!!  Thank you OH SO VERY MUCH!!!  It made her SO HAPPY!!!
 
Sang Sam

Dear Renee,
Just thought I would drop you a note to let you know how happy I am that you started this business.  I received a Forget-me-not teardrop necklace from Dawn Vogelsberg in November when my mom died suddenly and tragically.  I can't tell you how much this necklace has meant to me.  I have worn it everyday since I received it.  I even purchased another chain that was shorter so that I am able to wear it always with everything.  Dawn purchased another necklace that we are going to give to another friend in Geneva who lost her mother in December.  I am going to buy another this week for a friend from church that lost her mom last week. 
I have lived in Geneva for the past ten years and am surprised and saddened that I haven't met you yet.  Your generosity and caring for others in their time of grief has really blossomed into something special.  I wish you the best of luck in your business and I promise to purchase from you time and time again as needed.
Thank you,
Mary Peterson
 

Dear Comfort Company,

I received my stone yesterday and love it!  I wanted to thank you for such a great stone and I can't wait to give it to my Aunt, the recipient of the
stone!!!!

Thanks again,
Nanci Telly
 

Thank you for everything!  Your company is awesome; your customer service is fantastic!!!  So nice to know the status of things as when you order things online
sometimes it feels a bit unsure!  I would and will recommend you guys to all of my friends! 
 
Sincerely, Laura Dixon
 

To All at The Comfort Company,
 
A dear friend and co-worker recently lost her mother suddenly to breast cancer.  I was in charge of getting the group gift.   I spent hours looking for a beautiful AND meaningful gift before I stumbled across your web site.  Your gifts are extraordinary!  I ordered the amethyst tear jar for the group gift and the remembrance bracelet as my personal gift to her.  She, along with everyone else, loved the tear jar and wondered where I had found such a unique gift (she wears the bracelet everyday as well).  I am spreading the word about you to everyone. 
 

Dear Renee & Company,
I recently ordered a memorial bench for my niece who lost her baby the day before her due date.  We struggled to find just the right keepsake for such a tragic loss.  I felt that God stepped in and pointed me right to your website.  I knew I was looking in the right place.  Since my niece was making a garden in her baby's memory, I thought the bench would be a very nice touch.
My niece received the bench on Tuesday and was so pleased with it.  She said it just made the whole garden more beautiful.
I would just like to say thank you for creating such a beautiful company and offering so many wonderful choices of keepsake treasures. 
I have told my family and friends about your site and will continue to order when the time arises.
 
Sincerely,
Sandy Rumpler
 

To whom this may concern,
 
Just wanted to drop a quick line and say that your idea for this web site is absolutely brilliant. I saw you in an article in the Daily Herald.
 
A week ago, a very dear friend of mine's father passed away after a long and difficult battle with cancer. I wanted to give her something that was very special, but had no idea what to get for her. Then I remembered your web site address, and I was immediately impressed with the variety of memorial gifts that you had to offer. Had I not known of your web site, I would have had to settle for the traditional sympathy card and flowers.
 
Thanks!
Eric

Thanks so much.  I just to happened to read an article in the paper this weekend about your company and we had the unfortunate news that my husband's uncle in California passed away.  I thought it would be a nice alternative to sending flowers, which die in a few days afterwards and also the family can remember our touching gift.
 

Thanks you so much for working to get this to us so quickly.  They actually delivered it yesterday afternoon.  Hopefully we don't need anything like this in the near future but if we do, I know where to go.  You have just been a pleasure to work with.  Have a great day and thanks again!!!!!!
 
Howard Bennett
 

I just wanted to thank you for the beautiful garden stone for my dog that passed away.  I am please with how fast you delivered your product.  Just 5 days after I ordered, I had to put my good friend done and I was distressed because her grave just looked so impersonal.  Today I got the stone.  The stone with some fall flowers and fresh mulch makes her resting place looks like a tranquil, respectable little spot in my garden to visit my lost girl.  Thank you so much.

Barb Zimmerman

 


 

The Comfort Company,
I just want to tell you how much I love the bracelet that I received from my friends at the loss of my mother to cancer.  It is absolutely lovely and exceeded any expectations that they had for the gift.

I love it so much that I have ordered one to be sent to my sister so that we will share not only our mother's memory and legacy of love but will remember what we share in life, when we wear the bracelet.Thank you for some lovely products.

Sincerely,
Gail Sharkey

 

 


 

Thank you - thank you - thank you.....  It's nice when you do business with a new company and that company (you) surprises you with prompt
service. 

Smiles,
Cheryl Stone

 


 

Hi Renee – 

My friend received her maple tree today.  It’s beautiful!  And it brought a smile to her face – something we hadn’t seen in almost a week.  Thank you for your thoughtful selection of gifts.  Giving comfort to loved ones has never been easier.

Mutsumi


 

Hi Renee!
 
Just wanted to send you a quick email to let you know that I went back home to Southern Indiana last week to visit my sister.  While I was home I went to the cemetary to visit with my Mom and to see the bench for the first time and what a BEAUTIFUL bench!  I am lost for words to even to start describe what I felt when I saw it.  I was so comforted by the words as I read them and the plaque with my Mom's information on it. 
 I was truely touched by the beauty of such workmanship.  I especially felt total comfort knowing that my Mom was in Heaven looking down upon us.  Thank you so much for providing us with such beautiful and comforting memoriable pieces.
 
-Michelle Harris

Hi Renee

I received my order today and I just wanted to let you know how happy I am! I had been looking for a long time (My cat MacGyver passed away 2 years ago) and I wasnt able to find anything that would represent how we see MacGyver in our hearts, the cat angel is perfect! I am from New Zealand, and will be bringing the cat angel back home in Jan 05 to put on MacGyver's grave.

Thank you so much!

Take Care

Alissa


 

I just want to thank you so very much for the Merry Christmas from Heaven frames. I had ordered them from another company a while ago and had just found out they were backordered. My mother and my friends mother both passed away a month apart and I really wanted these for Christmas. I was very upset and then I found your website with much better prices. The frames were here in 3 days, in time for Christmas. Thank you again!!!!

                                                         Merry Christmas
                                                         Lynn Seering