We guarantee these markers to be created as ordered (correct spelling, dates, etc). We will accept exchanges on defective custom products. We must be notified of the defect within 10 days of delivery. Any cancellation requests for plaque orders must be received within 24 hours or placing your order. Because this is a custom product created especially for you, no refunds can be given if a cancellation request is received after this time.
ESTIMATED SHIPPING DATE: This item normally ships in 15-20 business days directly from the caster.
ESTIMATED DELIVERY TIME: 1-5 business days via UPS Ground.
GIFT CARD MESSAGES: Regretfully, gift cards are NOT available to ship with this item.
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